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Bookmark this site and use it as your first line of product support. Available 24/7, this portal is a great place to start if you are looking for assistance. It is a useful resource for all our clients, but it has extra features and sections designated only for those enrolled in the Preferred Client Program. If you are not enrolled in the Preferred Client Program, call our Customer Care department at 800.669.2509 today to get setup and start receiving valuable discounts and services. (Please do not call them for support because they are not trained to handle support requests.) Contact Support Options Email Request: Simply fill out the Email Request form and a Support Representative will receive your email and respond to you in a timely manner. General feedback or requests for enhancements are welcomed and can be made through the Enhancement Request Form. Phone: Dial our toll-free phone number 1.800.669.2509 to speak with a Support Representative. Chat Live: Coming Soon... Chat instantly with an ACS Technologies Support Representative with Chat Live. Before contacting support, you might want to review our product tips to find answers to common questions regarding ACS software. You may need Adobe Acrobat installed to view some FAQ tips.