Resources
RESOURCES
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Contact Support
Support Center

Email, call and chat live

System Status
System Status

Real–time system status information

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About Your Account
About Your Account

Log in to get account details, call history and more

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Training
Training

Online Courses, Personalized Training, and Classroom Events

About Your Account
Enhancement Request

Enhancements, Ideas, questions etc

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Downloads
Downloads

Get the latest versions of enhancements and upgrades

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Shop Online
Shop Online

Browse our various Forms & Supplies and purchase online

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Documentation
Help Centers

Browse release notes, user guides, error, and troubleshooting articles, and more.

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Services
Special Services

Data, Professional, and Fulfillment Services

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Implementation
Implementation

Planning and installation to training and launching consultative services

 

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Bookmark this site and use it as your first line of product support.

Available 24/7, this portal is a great place to start if you are looking for assistance. It is a useful resource for all our clients, but it has extra features and sections designated only for those enrolled in the Preferred Client Program.

If you are not enrolled in the Preferred Client Program, call our Customer Care department at 800.669.2509 today to get setup and start receiving valuable discounts and services. (Please do not call them for support because they are not trained to handle support requests.)

Contact Support Options

Contact

Email Request:

Simply fill out the Email Request form and a Support Representative will receive your email and respond to you in a timely manner.

General feedback or requests for enhancements are welcomed and can be made through the Enhancement Request Form.

Call: 1.800.669.2509

Phone:

Dial our toll-free phone number 1.800.669.2509 to speak with a Support Representative.

 
Chat

Chat Live: Coming Soon...

Chat instantly with an ACS Technologies Support Representative with Chat Live.

 

Before contacting support, you might want to review our FAQs to find answers to common questions regarding ACS software.

Call 1.800.736.7425
call 1.800.669.2509