RESOURCES
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Contact Support
Support Center

Email, call or chat live

System Status
System Status

Real–time system status information

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About Your Account
About Your Account

Log in to get account details, call history and more

About Your Account
Enhancement Request

Enhancements, Ideas, questions etc

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Downloads
Downloads

Get the latest versions of enhancements and upgrades

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Shop Online
Shop Online

Browse our various Forms & Supplies and purchase online

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Documentation
Help Center

Browse release notes, user guides, error, and troubleshooting articles, and more.

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Services
Special Services

Data, Professional, and Fulfillment Services

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Implementation
Implementation

Planning and installation to training and launching consultative services

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Training
Training

Online Courses, Personalized Training, and Classroom Events

 

Support Center

With innovative intelligent routing technology, our new total interaction support system will automatically identify you by your email address or phone number and route you to the most appropriate support representative based on the solutions you use.  When you contact Support, your communication request is handled in the order it is received regardless of contact method – email, phone or chat. 

Contact

Email Request:

Simply fill out the Email Request form and a Support Representative will receive your email and respond to you in a timely manner.

General feedback or requests for enhancements are welcomed and can be made through the Enhancement Request Form.

 
Call: 1.800.669.2509

Phone:

Dial our toll-free phone number 1.800.669.2509 to speak with a Support Representative.

Chat

Chat Live:  Coming Soon...

Chat instantly with an ACS Technologies Support Representative with Chat Live

 

Hours of Operation

Monday through Thursday
9:00 AM - 8:00 PM (Eastern Standard Time)

Friday
9:00 AM - 6:00 PM (Eastern Standard Time)


Is your contact information current?

Ensure that we have your most current contact information on record including all phone numbers and email addresses that you use on a regular basis to contact us.  This information is what helps us automatically identify you and intelligently route you to the best support representative for your needs.  All your information is safe with us; check out our Privacy Policy for more details on how we keep your data confidential.

 


Customer Advisory Team

Help us shape the tools that you will use tomorrow!

 

The Customer Advisory Team (CAT) is a group of clients like you who have come together to provide feedback and give input into our newest products to make them the best they can be. When the User Experience Team is working on a new project, we reach out to members of the CAT when we have questions or need feedback. As a member of the CAT, you’ll not only influence how the software is built but you’ll also get to see what we’re working on, so you’ll know what’s coming. And you can choose options that fit your schedule and level of interest.

We are committed to providing you tools that will further God’s kingdom. Join us in our efforts by signing up for the CAT – so building ministry software can truly be a collaborative and fun endeavor!

Last Published: June 26, 2015 10:05 AM
Call 1.800.736.7425
call 1.800.669.2509