RESOURCES
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Contact Support
Support Center

Email, call or chat live

System Status
System Status

Real–time system status information

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About Your Account
About Your Account

Log in to get account details, call history and more

About Your Account
Enhancement Request

Enhancements, Ideas, questions etc

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Downloads
Downloads

Get the latest versions of enhancements and upgrades

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Shop Online
Shop Online

Browse our various Forms & Supplies and purchase online

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Documentation
Help Center

Browse release notes, user guides, error, and troubleshooting articles, and more.

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Services
Special Services

Data, Professional, and Fulfillment Services

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Implementation
Implementation

Planning and installation to training and launching consultative services

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Training
Training

Online Courses, Personalized Training, and Classroom Events

 

Support Center

With innovative intelligent routing technology, our new total interaction support system will automatically identify you by your email address or phone number and route you to the most appropriate support representative based on the solutions you use.  When you contact Support, your communication request is handled in the order it is received regardless of contact method – email, phone or chat. 

Contact

Email Request:

Simply fill out the Email Request form and a Support Representative will receive your email and respond to you in a timely manner.

General feedback or requests for enhancements are welcomed and can be made through the Enhancement Request Form.

 
Call: 1.800.669.2509

Phone:

Dial our toll-free phone number 1.800.669.2509 to speak with a Support Representative.

Chat

Chat Live:  Coming Soon...

Chat instantly with an ACS Technologies Support Representative with Chat Live

 

Hours of Operation

Monday through Thursday
9:00 AM - 8:00 PM (Eastern Standard Time)

Friday
9:00 AM - 6:00 PM (Eastern Standard Time)


Is your contact information current?

Ensure that we have your most current contact information on record including all phone numbers and email addresses that you use on a regular basis to contact us.  This information is what helps us automatically identify you and intelligently route you to the best support representative for your needs.  All your information is safe with us; check out our Privacy Policy for more details on how we keep your data confidential.

 

Last Published: May 7, 2013 4:16 PM
Call 1.800.736.7425
call 1.800.669.2509